Ashley Walt
Customer Service Representative
XXX Company
Azusa New York 39531
793-151-6230
December 5, 2019
Margaret Joseph
508 Gravida St.
Taunting, Washington 55797
Dear Joseph,
Thank you for contacting customer support. I am very sorry that you were charged twice for your purchase. I have no idea why that might have happened as it is not a common occurrence at our company. Regardless, please provide me with your credit card information so that I can complete the refund.
Thanks,
Ashley Walt
Customer Service Representative