David Donald
N I Technologies Ltd
8423 Green Terrace Road
Osterville, WA 65435
February 5, 2019
89 Villa Street
Val Haven, CT 95135
Phone – 222-222-2222
Subject: response to your suggestion
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our Decorative Lamp product / home delivery service.
We pride ourselves on our product/service and the high quality standards we maintain, and would like to make things right.
You can expect a call/email from our company soon to discuss what occurred and how we might make it up to you.
We value our customer’s opinions and would like to thank you for bringing this to our attention.
Yours sincerely,
David Donald