Mr. Franklin
General Manager
XYZ Corporation
Walter Way, CA 05850
665 252 2626
10th September, 2020
Mr. Sharog
General Manager
ABS company pvt Ltd
Delaware, DE 19905
Sub: Regarding the Acknowledgement letter for customer service
Dear Sharog,
With this letter, I would hereby like to compliment one of your employees, George Louis, Customer Service Executive for the excellent service he provided me last week. Mr.Louis helped me to sort out my account after I revealed that there were many unauthorized debits made from it during a recent period.
I have always been pleased with the service I receive at your branch office. Hence, Mr.Louis’s professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. Just within one day, your colleague resolved the issue for my benefit.
This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with your company in the following period.
Thank You
Sincerely,
Franklin