Julia Jones
7800 Old Willow Way
Reynoldsburg, Ohio 43068
555-555-5555
February 5, 2018
Head of Customer Services
Smart Kitchen Appliances
Broadway Drive
CA 90021
Re: Order Cancellation dated January 20, 2018
Dear Sir/Madam,
This is reference to the order of kitchen items which I ordered through your sales person with the order number 5182. With this written notice, I inform you that I am cancelling the order as the items have not met my expectation.
Following is the list of items ordered:
Vessel – 5
Dinner set – 3
Glass bowl – 4
Please cancel the order and refund the full charges of the order within two days as you mentioned in your company’s policy. I am extremely sorry for the inconvenience caused.
Thanking you.
Sincerely,
Julia Jones