John Preston
3rd Avenue Park,
Colorado 90002
November 2, 2018
Steve Smith
Marketing Manager
Pearl Stone Agency,
8976 W. Fourth St.
Plano, TX 02987
Dear Mr. Smith,
I am John Mathew, residing at 3rd Avenue Park, Colorado having the subscriber no.755552222 with your Pearl Stone Agency. I am writing to dispute the bill received from your company dated October 25, 2018, in which I am charged for $1000 for the period of October 1 to October 15.
I believe that I have been overcharged by the amount of $225, based on my consumption for the period. To support my claim, I have enclosed the copies of my billings for the past 8 months to show that my average consumption is less than the current bill.
Therefore, I would like to request for an adjustment in my current billing, which is to be reflected in the following month’s bill. If you have any queries, you can reach me at phone number 055-222-2222.
Thank you for your kind attention.
Sincerely,
John Preston
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