Scott C Harbert
Marketing Manager
Green Shopping
1043 Chardonnay Drive
Portland city
Washington 97209
10th November 2020
Lieselotte E Haley
2048 Sherwood Circle
Leesville city
Louisiana 5463
Dear Lieselotte,
Thanks for your idea of a “customer helper”. Being the Marketing Manager, I have decided to implement your excellent idea by assigning a sales rep to customer who asks us about home improvement. We think that all our customers will be happy with the new level of service.
You are probably aware of our happy customer policy, and we are pleased to implement an idea like yours that will help us serve all customers more efficiently.
As our stores flourish, we know that the managers of each store will be grateful for all customers like you who have helped them improve their service to all.
Sincerely,
Scott C Harbert