Fiona Frame
Fantastic Flaists
Shop 7, Blacktown Mall
108 Black Street
BLACKTOWN N.2148
25 October 2020
‘WITHOUT PREJUDICE’
Allen D Mark
12/32 Campbell Street
BLACKTDVVN N.2148
RE: Outstanding Money
Dear Allen,
I refer to your letter dated 15 October 2020 and my telephone conversation with you on 17 October 2020.
As I mentioned in the telephone call. I am willing to pay you $1000 for your time but don’t believe that I owe you all of the $3792 because you did not provide a quality service and didn’t do what you were supposed to do.
You said that you would maintain the Fantastic Florist website and provide IT support services from May to july but during that time I experienced many problems with my computer system and the website often didn’t work proper,.
When I tried to contact you about these problems, I usualy couldn’t reach you and ended up having to leave messages. On many occasions it took you two or three days to get back to me.
I am not going to pay you the amount of $3792.
My offer of $1000 is open for 14 days from the date of this letter. If you have any clarification regarding this, please call me at 555-639-7885.
Thanking you,
Yours Sincerely,
Fiona Frame
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