Ms. JC Nansy
INDO software Solutions Pvt Ltd
California, CA 90089
20th September, 2020
Lot 1 Blk 3 Sta. Rosa Village
Sub: Adjustment letter for broken monitor
Dear Mrs. Lily
I would like to inform you that we already sent by prepaid express for the replacement of the broken monitor.
Thank you for bringing this mishap to my attention so that I can fix it immediately. The damage is already noted on the express receipt. I hope this may not affect our business relationship. We make it sure that it may not happen again.