Mr. Hans Christian
INDO software Solutions Pvt Ltd
California, CA 90089
September 25, 2020
Delaware, DE 19905
Sub: Apologising for (Specific reason)
Dear Mr. Treavor,
It is with nice concern and regrets we received your (letter, e-mail, phone call, etc.) outlining the matter you had with our service.
Firstly, on behalf of (the company/person), I prefer to in-person apologize for your embarrassment. We settle for full responsibility for the error and that I assure you that the area units are taking the required steps to stop it from happening in the future.
We value our customers and request you to please be happy to still offer feedback concerning our services. If you’ve got any more queries or would love to debate this matter further, please be happy to contact my personal number(444 444 4444). We look forward to continuing to serve you as a valued client.
Thank you for your priceless support,
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