South West, Main Street,
Chicago, IL 60609
Sub: Acknowledgement of your Complaint Dated January 15, 2018
Dear Mr. Lawrence,
This letter is the acknowledgement and receipt of your complaint about the quality of headphones, that you received on last week.
We are currently investigating about the problem and you will hear from us shortly not later than February 10, 2018.
Thank you for letting us to know about your concern and for your patience while we explore this matter. If you have any questions or further complaints regarding this letter, please contact us.
Customer Services Department,
Chicago IL 606103
312 744 5000