Norma K Cox
1581 Clay Lick Road
25th March 2021
Golden Steels & Furniture
4789 Pooh Bear Lane
Sub: To get a proper invoice from your end – Reg.
This letter is to notify you of our conversation on 20th March 2021, about a problem I am having with the invoice for the last time raw materials purchased at your company on 14th March, 2021.
I am dissatisfied with your service because till now I didn’t receive any formal invoice at your end even the bill amount transferred to your business account on 15th March 2021. I have already attempted to resolve this problem by contacting your manager.
Unfortunately, the problem remains unresolved. I have enclosed copies of my records and the delivery note we had from your company staff.
I am hereby requesting you to send me an original invoice within two days or otherwise I will return your materials. So you must be refunded for that.
Please contact me to confirm that you will honor my request. I have prepared a complaint about submission to the proper agencies for investigation. I will not file the complaint if you resolve the problem within this period I have indicated.
Thank you for your anticipated assistance in resolving my problem. Please contact me at 785-556-2467, if you have any questions.
Norma K Cox
Enclosure(s): Delivery note