Ashley Walt
Customer Service Manager
XXX Company
Azusa New York 39531
793-151-6230
10/02/2018
Catherine Theresa
Ap #867-859 Sit Rd.
Azusa New York 39531
Dear Ms.Theresa,
On behalf of XXX Company, I want to extend my sincere apologies for the inconvenience that you have experienced with respect to delay in delivery of items.
At XXX, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. As fault is completely lies with us, we apologize for the bad experience and also ensure that this error does not repeat again.
We deeply value your relationship with XXX and are committed to providing you with the high level service simply because our customers deserve the very best.
If you have any further questions or comments regarding this matter, please feel free to discuss it with us through phone at 793-151-6230 or mail me at [email protected].
Always at your service,
Ashley Walt
Customer Service Manager