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You are here: Home / Letter Writing / Business Letter / Official Business Complaint Letter

Official Business Complaint Letter

Posted By Compulsory English Leave a Comment

Mark Thompson

378, Richmond Street

Birmingham – 35201

12th February 2018

Christine McDonald

General Manager

Mobile Phone Company

Birmingham – 35204

Sub: Regarding the Defective Series

Dear Mr. McDonald,

I wish to bring to your knowledge that the handsets delivered to us in the series KL 3800 are all defective. This series of Mobile handsets was purchased by our company on 2nd February 2018, bearing the transaction code 2345789.

As per our contractual agreement, the handsets should have been checked for all defects before they were dispatched to us. I regret to inform, that your Quality Control Department did not perform the necessary trials and checks. This is a serious breach of our agreement.

I request you to look into the matter and send us a replacement at the earliest. I am looking forward to your co-operation in the matter so that we can continue to have mutually beneficial business dealings in the future.

Thanking You,

Sincerely,

Mark Thompson

Filed Under: Business Letter, Letter Writing

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