Arnold Armstrong
89 Villa Street
Val Haven, CT 95135
222-222-2222
February 5, 2018
Customer Care Manager
Customer Service
Air Voice Telecom
8423 Green Terrace Road
Osterville, WA 65435
Dear Sir or Madam,
Re: Order Number TF285347
I recently ordered a new Modem (item #285347), Model 100CX
from your website on 20th January 2018. I received the order on 27th January. Unfortunately, the modem turned out to be defective.I have tried everything to make modem work and the fault lies clearly in the modem. (I would like you to replace the modem with new one, within 3 days. Looking forward to your quick response – modem or (I would like you to credit my account for the amount charged for the modem I don’t need a Replacement but a Refund which I am entitled to as per your Policy. Looking forward towards a Prompt Refund).
Enclosed are the copies of my records receipts, guarantee, warranties and all the documents concerning this purchase.
I may contacted with the address and phone stated above.
Thank you for time and consideration.
Sincerely,
Signature
Arnold Armstrong
Leave a Reply